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PRIVACY POLICY

This privacy policy sets out how Affifa  uses and protects any information that you provide when you use or visit this website.

GSTIN: 19ABBFA854J1Z3
Registered Address:  1, Rai Charan Ghosh Lane, Kustia Rd, near Cresent Day School, Picnic Garden, Tiljala, Kolkata, West Bengal 700039

At Affifa ("we," "us," or "our"), we prioritize your privacy. This policy explains how we collect, use, and protect your data when you use www.affifa.com (the "Website"). By using our Website, you consent to this policy.

1. Information We Collect

We collect the following data to provide and improve our services:

A. Information You Provide

  • Name, email, phone number, shipping/billing address.

  • Payment details (processed securely via PCI-compliant gateways).

  • Account credentials (e.g., for social logins like Facebook).

B. Automatically Collected Data

  • Cookies & Web Beacons: To analyze traffic, remember preferences, and personalize ads (see Section 5).

  • IP Address, Device Type, Browser: For security and analytics.

C. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, we’ll delete it promptly. Contact us at info@affifa.com.

2. How We Use Your Data

  • Process orders and deliver products.

  • Personalize your experience (e.g., product recommendations).

  • Send transactional emails (order updates) and marketing emails (opt-out anytime).

  • Prevent fraud and comply with legal obligations.

3. Data Sharing & Third Parties

We never sell your data. Limited sharing occurs with:

  • Courier Partners (e.g., Delhivery, FedEx) for delivery.

  • Payment Processors (e.g., Razorpay, PayPal) for secure transactions.

  • Legal Authorities if required by law (e.g., court orders).

4. Data Security

  • Encryption (SSL) for all transactions.

  • Regular security audits and access controls.

  • Note: No internet transmission is 100% secure. Use strong passwords and notify us of breaches.

5. Cookies & Tracking

We use:

  • Essential Cookies: For site functionality (e.g., cart retention).

  • Analytics Cookies: To improve user experience (Google Analytics).

  • Advertising Cookies: For personalized ads (opt-out via Ad Settings).

Manage Cookies: Disable them in your browser settings, but some features may not work.

6. Your Rights

You may:

  • Access, Correct, or Delete your data via account settings.

  • Opt out of marketing emails (click "unsubscribe" or email info@affifa.com).

  • Request data portability (e.g., export your order history).

Response Time: We’ll address requests within 30 days.

7. Data Retention

We retain data:

  • For order fulfillment (up to 5 years for tax compliance).

  • Until you request deletion (unless legally required to retain).

8. Policy Updates

We’ll notify you of changes via email or Website notices. Continued use implies acceptance.

9. Contact Us

For questions or data requests:
Email: info@affifa.com
Address:  1, Rai Charan Ghosh Lane, Kustia Rd, near Cresent Day School, Picnic Garden, Tiljala, Kolkata, West Bengal 700039

© 2024 - Affifa. All rights reserved.